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Egiss is listed as a Representative Vendor in the 2026 GartnerĀ® Market Guide for Managed Device Life Cycle Services.

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Blue Stripe Guarantee

Price, quality and delivery as expected.

The Blue Stripe Guarantee is Egiss' contractual assurance that price, quality and delivery time are as expected across every service and solution.

Contractual penalties as standard. Measured order-to-ship and ship-to-delivery performance. SLA alignment across agreed services.

Global delivery risk usually hides in the gaps.

A global technology model can look controlled on paper and still fail in execution. Local markets add pricing variance. Catalogues drift. Delivery expectations are interpreted differently. Escalations move between suppliers, regions and internal teams.

The Blue Stripe Guarantee is designed for that risk.

It gives enterprise buyers one contractual accountability model for the three things that decide whether global technology delivery works: price, quality and delivery.

What is guaranteed

Three guarantees. One accountable partner.

Blue Stripe is not a brand symbol or a general service promise. It is Egiss' contractual assurance that the agreed model will perform as expected.

  1. Price

    Price is guaranteed through transparent commercial frameworks, agreed uplifts and global pricing logic. The goal is not to promise the lowest price in every local market. The goal is to remove commercial surprise and give enterprise teams one global price model they can govern.

  2. Quality

    Quality is guaranteed through standardised catalogues, provisioning discipline and documented controls. Egiss aligns technology standards, service expectations and delivery processes so global decisions do not break down when execution moves into local markets.

  3. Delivery

    Delivery is guaranteed through measured order-to-ship and ship-to-delivery performance, aligned with agreed SLAs. This gives enterprise buyers a clearer view of what happened, where delays occurred and who is accountable.

Why it matters

The guarantee reduces the risk that slows enterprise decisions.

Enterprise buyers rarely hesitate because they cannot buy devices. They hesitate because global execution creates risk: inconsistent local pricing, unclear delivery ownership, service variance, weak reporting and too many suppliers involved in one outcome. Blue Stripe helps address that hesitation before it becomes a procurement blocker.

  • Will local markets create commercial surprises?
  • Who owns delivery performance across countries?
  • What happens if price, quality or delivery expectations are not met?
  • Can delivery be measured through order-to-ship and ship-to-delivery data?
  • Can one partner be contractually accountable?

Operating principles behind Blue Stripe

The guarantee is backed by an operating model.

A guarantee only matters if the delivery model can support it. Egiss connects the Blue Stripe Guarantee to the way global lifecycle services are governed and executed.

  • One global standard.
  • Local execution.
  • One global contract.
  • One partner.
  • Transparent commercial logic.
  • Standardised catalogues.
  • Documented controls.
  • Measured performance.
  • SLA alignment.
  • Governance and accountability.

Where it applies

Built for global technology lifecycle management.

Blue Stripe supports the broader Egiss lifecycle model across Deploy, Manage and Retire. It is most powerful when enterprise buyers need one global standard across countries, categories and lifecycle stages.

  • Workplace technology

    Device sourcing, catalogue control, configuration, provisioning, deployment and ongoing lifecycle coordination.

  • Operational technology

    Technology for frontline, logistics, production, industrial and business-critical environments where local execution cannot be left to chance.

  • Infrastructure technology

    Servers, storage, networking and related infrastructure delivered through a global supply and service model.

  • IT asset disposition

    Secure recovery, sanitisation, refurbishment, remarketing, recycling and reporting as part of the same lifecycle model.

Accountability should be visible.

  • 98% on-time delivery
  • +79 NPS
  • Delivery to 180+ countries
  • Contractual penalties as standard
  • Measured order-to-ship performance
  • Measured ship-to-delivery performance
  • SLA alignment
  • ISO 9001, 14001, 27001 & 45001Certified management systems

Persona messages

Different stakeholders see different risks. Blue Stripe connects them.

  • Procurement

    Fewer local pricing surprises, clearer supplier accountability and a contract model that supports global control.

  • Finance

    More predictable cost logic, clearer exposure and fewer hidden operational costs from fragmented delivery.

  • CIO and digital workplace

    A stronger foundation for global standards, employee experience and lifecycle scalability.

  • IT operations

    Clearer delivery ownership, fewer unresolved handoffs and measurable performance across agreed stages.

  • Compliance and security

    Documented controls, governance and auditability connected to the delivery model.

Frequently asked questions

Want to see where Blue Stripe would matter in your model?

Egiss can review your regions, supplier structure, lifecycle scope and current delivery risks to identify where contractual accountability would create the most value.