What workplace technology does Egiss support?

Egiss supports laptops, desktops, accessories, peripherals, mobility devices and related workplace equipment, together with lifecycle services around sourcing, provisioning, delivery, management and recovery.

Can Egiss support one global device catalogue?

Yes. Egiss can support standardised global catalogues with local adaptations where needed for country requirements, employee personas or compliance.

Can Egiss provision devices before delivery?

Yes. Egiss supports configuration and provisioning services so workplace technology can arrive ready for the intended user, persona or location.

Can Egiss integrate with ServiceNow or procurement systems?

Egiss can support lifecycle processes through integrations and alignment with customer systems such as ServiceNow, procurement platforms, punchout, ERP and reporting environments. Integration scope is defined around the customer setup.

Does Egiss handle ITAD for workplace devices?

Yes. Egiss supports take-back, data sanitisation, refurbishment, remarketing, recycling and reporting for used workplace technology.

How does Egiss help with sustainability reporting?

Egiss supports lifecycle reporting, recovery documentation, reuse, recycling, circularity and CO2e-related data within the agreed service scope.

Workplace technology

Global workplace technology. One standard across every country.

Egiss helps enterprises source, configure, provision, deliver, manage and recover workplace technology through one global lifecycle model with local execution.

Workplace technology is Egiss' most mature proof point for enterprise lifecycle management across 180+ countries.

Workplace technology looks simple until every country does it differently.

Laptops, accessories, mobile devices and peripherals are easy to underestimate. At multinational scale, every local exception can create a wider operational problem: different catalogues, inconsistent provisioning, missed delivery windows, weak asset visibility, unclear warranty timing and disconnected recovery.

The result is not only procurement complexity. It is a weaker employee experience, less control for IT operations, harder sustainability reporting and more risk at end of life.

Common pain points

Local supplier variation.
Inconsistent device catalogues.
Uneven onboarding and replacement experience.
Poor lifecycle visibility.
Manual ordering and provisioning.
Warranty and buffer stock misalignment.
Fragmented ITAD and recovery reporting.
Weak CO2e and circularity documentation.

The Egiss approach

A workplace model built around the full lifecycle.

Egiss connects workplace technology procurement, configuration, provisioning, logistics, local delivery, lifecycle visibility, integrations, ITAD and sustainability reporting into one governed model. That gives global teams one standard to manage, while still allowing local execution where country requirements, employee needs or logistics realities differ.

Deploy
Source, configure, provision and deliver workplace technology.
Manage
Track, support, integrate, report and govern the lifecycle.
Retire
Recover, sanitise, refurbish, remarket, recycle and document impact.

Explore the lifecycle model

What Egiss provides

Workplace technology sourcing, services and governance in one model.

Device and equipment sourcingLaptops, desktops, accessories, peripherals, mobility devices and related workplace technology aligned to customer standards.
Catalogue governanceStandardised catalogues that balance global consistency with local requirements such as keyboard layouts, power plugs, regional compliance and persona needs.
Configuration and provisioningDevices prepared for work through configuration, staging, imaging, Windows Autopilot, Apple deployment workflows, Android deployment models and customer-specific provisioning requirements where applicable.
Ordering and procurement integrationOrdering models that can support portals, punchout, procurement platforms, ServiceNow, ERP and other customer systems where agreed.
Logistics and local deliveryGlobal delivery through local execution, including fulfilment, packaging, tracking, direct-to-user delivery, hub-based stock models and country-specific logistics requirements.
Stock and buffer modelsStock planning and buffer models designed to reduce reactive delivery, support onboarding and replacement needs, and align availability with business demand.
Lifecycle visibility and reportingReporting and governance to help customers understand asset status, delivery performance, lifecycle events and recovery activity.
ITAD and recoverySecure take-back, data sanitisation, refurbishment, remarketing, recycling and reporting when workplace assets reach end of life.
Sustainability and circularitySupport for reuse, recovery value, recycling, CO2e reporting and environmental documentation across the workplace lifecycle.

Persona-led workplace design

Not every employee needs the same workplace experience.

A global workplace model should not force every user into the same device, service level or support journey. Egiss helps customers think through workplace personas and lifecycle needs so standards remain practical. Persona-led planning helps IT balance user experience, cost, warranty timing, lifecycle data and sustainability impact.

Knowledge workers who need predictable device availability and low-friction refresh.
Executives who may require premium provisioning and fast replacement.
Frontline workers who need durable devices and simplified support.
Creative or technical roles that need specialised configurations.
Remote and hybrid employees who depend on direct-to-user delivery and clear setup instructions.

Integrations and systems

Connect workplace delivery to the systems your enterprise already uses.

Global workplace technology only works when ordering, provisioning, tracking, reporting and retirement connect to existing customer processes.

ServiceNow and ITSM workflows.
ITAM and asset visibility.
ERP and procurement platforms.
Coupa Catalogue and Coupa PunchOut.
SAP Ariba.
API-based data flows.
Windows Autopilot.
Microsoft endpoint management.
Apple deployment workflows.
Android enterprise deployment models.
Reporting portals and lifecycle dashboards.

Blue Stripe Guarantee

Price, quality and delivery as expected.

Workplace technology programmes fail when pricing logic, quality standards and delivery expectations change by country. The Blue Stripe Guarantee is Egiss' contractual assurance that price, quality and delivery time are as expected across every service and solution.

Transparent commercial frameworks with agreed uplifts and global logic.
Standardised catalogues, provisioning discipline and documented controls.
Measured order-to-ship and ship-to-delivery performance with SLA alignment.
One global contract.
One partner.
Contractual penalties as standard.

Explore the Blue Stripe Guarantee

Workplace technology proven at global enterprise scale.

180+
Countries: 1.6M
End-users on contract: 98%
On-time delivery: +79
NPS

Tetra Pak, Bestseller, Camfil, Novo Nordisk, Michelin & DSVNamed customer references
Lenovo, HP, Dell, Apple & MicrosoftVendor ecosystem
ISO 9001, 14001, 27001 & 45001Certified management systems
EcoVadis GoldSustainability rating

Case themes from the Playbook

Supplier rationalisation from 170+ vendors to 3 global vendors.
SAP Ariba and ServiceNow integration.
Coupa Catalogue and Coupa PunchOut.
Windows Autopilot and SCCM staging evolution.
DaaS and Managed Device Life Cycle Services.
Global ITAD and circular practices.

View customer outcomes

Why workplace technology needs more than a reseller-by-country model.

Model

Where it works

Where it breaks down

Local resellers

Where it worksUseful for local availability.

Where it breaks downDifficult to govern consistently across countries.

OEM-direct

Where it worksStrong for single-brand procurement.

Where it breaks downOften limited when enterprises need cross-brand, cross-country lifecycle execution.

Global VARs

Where it worksUseful for hardware access.

Where it breaks downMay not provide the same depth of lifecycle governance, ITAD integration, sustainability reporting and contractual accountability.

Internal decentralised procurement

Where it worksGives local entities control.

Where it breaks downOften creates supplier sprawl, inconsistent standards and weak lifecycle visibility.

Frequently asked questions

Assess your global workplace model.

If your workplace technology model differs by country, supplier, catalogue or lifecycle stage, Egiss can help identify where cost, risk and operational friction are building.