The service layer behind one global technology lifecycle.
Egiss connects the operational, commercial, logistical, technical and governance services needed to deploy, manage and retire technology consistently across countries.
Delivery to 180+ countries. 98% on-time delivery. +79 NPS. Blue Stripe Guarantee for price, quality and delivery.
What are global lifecycle services?
Global lifecycle services are the operational, commercial, logistical, technical and governance services that help enterprises deploy, manage and retire technology consistently across countries.
They are the difference between buying technology globally and running a global technology lifecycle.
The problem
Global IT delivery breaks when services are disconnected.
Many enterprises can access hardware globally. The harder problem is coordinating everything around it: procurement support, catalogues, configuration, provisioning, delivery, local fulfilment, asset visibility, reporting, stock, ITAD and governance. When those services sit with separate local vendors, the lifecycle becomes hard to control. Delivery slows down. Asset data weakens. Local exceptions multiply. ITAD happens too late. Sustainability reporting becomes incomplete.
- Procurement lacks one clear operating model.
- IT operations spend time chasing local exceptions.
- Device readiness varies by market.
- Stock and buffer models are reactive.
- Integrations do not connect lifecycle data.
- ITAD is treated as a separate end-of-life task.
- Sustainability and recovery reporting are disconnected.
- No single partner owns the outcome across Deploy, Manage and Retire.
Egiss connects the services into one operating model.
Egiss helps global enterprises standardise the lifecycle without ignoring local execution. The model connects commercial logic, service coordination, local fulfilment, integrations, reporting, governance and end-of-life handling through one partner.
Fewer disconnected suppliers. Better lifecycle visibility. More predictable delivery. Stronger governance across countries.
Capabilities
Services that support the full technology lifecycle.
- Sourcing and procurement supportGlobal access, procurement coordination, vendor alignment, commercial logic and support for enterprise buying processes.
- Standardised cataloguesCatalogue structures that help balance global standards with local availability, user needs and approved technology choices.
- Configuration and provisioningDevice configuration, asset tagging, imaging, enrolment, provisioning and readiness processes aligned to customer requirements.
- Logistics and local deliveryGlobal supply coordination with local delivery execution, including customs, fulfilment, tracking and regional delivery complexity where applicable.
- Stock and buffer modelsForecasting, stock readiness and buffer planning to reduce reactive shipments, stockouts and employee onboarding delays.
- Integrations and lifecycle dataAlignment with ITSM, ITAM, ERP and procurement systems such as ServiceNow, Coupa, SAP Ariba and other customer platforms where relevant.
- Reporting and governanceVisibility into lifecycle status, delivery performance, service coordination, escalation patterns and agreed governance rhythms.
- ITAD and end-of-life handlingSecure recovery, data sanitisation, refurbishment, remarketing, recycling, residual value reporting and sustainability documentation.
- Sustainability and circularity reportingReporting that connects asset recovery, reuse, recycling, residual value and environmental impact to the broader lifecycle model.
Lifecycle model
Deploy. Manage. Retire. Connected by services.
Deploy
Source, configure, provision and deliver technology globally with local execution.
Manage
Operate the lifecycle through integrations, reporting, governance, stock models, asset visibility and service coordination.
Retire
Recover, sanitise, refurbish, remarket, recycle and report on used IT assets securely and responsibly.
Delivery model
Services work because they are connected to hardware, governance and guarantee.
Global lifecycle services are one part of the Egiss delivery model. The full model connects Hardware, Services, Governance and Guarantee so buyers can see how access, execution, control and accountability work together.
Hardware
Global access to workplace, operational and infrastructure technology.
Services
Provisioning, logistics, deployment, ITAD, lifecycle support and reporting.
Governance
Standards, integrations, compliance, visibility and process alignment.
Guarantee
Price, quality and delivery as expected through the Blue Stripe Guarantee.
Buyer committee
Built for the buying committee behind global technology decisions.
Procurement
Consolidate supplier complexity and create a clearer global commercial and service model.
CIO and digital workplace
Support global standards, device readiness, employee experience and scalable lifecycle execution.
IT operations
Reduce manual coordination, local escalations and unclear ownership across delivery and lifecycle stages.
Finance
Improve predictability, working capital visibility, recovery value and lifecycle cost control.
Security and compliance
Connect asset visibility, data sanitisation, chain of custody and governance into the lifecycle.
ESG
Connect ITAD, circularity, CO2e reporting and responsible asset handling to measurable lifecycle data.
Proof that services can operate at enterprise scale.
- 180+
- Countries
- 98%
- On-time delivery
- +79
- NPS
Delivery with local execution.
- ISO 9001, 14001, 27001 & 45001Certified management systems
- EcoVadis GoldSustainability rating
- Blue Stripe GuaranteePrice, quality and delivery as expected
- Tetra Pak, Bestseller, Camfil, Novo Nordisk, Michelin & DSVNamed customer references
- Lenovo, HP, Dell, Apple & MicrosoftVendor ecosystem coverage
Frequently asked questions
Where is your lifecycle service model weakest?
Egiss can help map where your current model creates friction across procurement, deployment, integrations, reporting, stock, ITAD and sustainability.