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Egiss is listed as an MDLS Sample Vendor in the 2026 Gartner® Hype Cycle™ for Digital Workplace Infrastructure and IT Operations.

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IT as expected

See IT as expected in action.

Egiss is a managed device and IT lifecycle services partner for multinational organisations. In eight global warehouses we receive, provision and dispatch devices, keep asset and service data connected to your IT systems, and take devices back for secure data sanitisation, refurbishment, remarketing or responsible recycling.

Step inside one of our warehouses and follow the journey of an IT device. Meet the people and processes that help global organisations deploy, manage and retire technology through one accountable partner.

Watch Inside Egiss · 2 min 50 sec

A look inside the work that prepares devices for use, connects their lifecycle and gives returned technology its next purpose.

Read the transcript
Most technology conversations start with a device. We start with what has to happen around it: how it's ordered, prepared, delivered, used, and ultimately how it's refreshed and retired. Our promise is simple: IT as expected. Let's go through it. Your end users need devices that are ready when they are. At Egiss, we help organisations deploy, manage and retire technology through one global partner, one accountable partner. At the heart of that model are our eight global warehouses. Together, they connect the arrival of new devices with their preparation, delivery and eventual return, bringing a consistent experience to the lifecycle across countries. The journey starts with deploy. We source the right devices for your organisation. At inbound, devices are received, checked and registered before moving into the warehouse as part of our strategic buffer stock model. When an end user has a demand, we move into provisioning. Here, we configure and prepare your devices according to your requirements, so devices arrive ready for work on day one. Through outbound, devices are packed and dispatched to the end users and locations that need them. Each step connects your IT requirements with the experience of the end users who need the device. Once devices are in use, we manage the lifecycle around them. We connect asset and service data with your IT systems, helping you maintain visibility over stock, assets and potential refreshes. That gives your teams the information they need to stay in control. When devices leave active use, retire begins with take-back. Devices return for secure data sanitisation and assessment before the next use. Where suitable, they are refurbished and repurposed within your organisation or given a new life with a new owner. Devices that cannot be reused move into responsible recycling, with reporting that documents the outcome. Across our eight global warehouses, we connect the lifecycle. We help you extend device life, protect your data and recover value. Deploy, manage and retire. IT as expected.

The work around every device.

Your people need technology that is ready when they are. Your teams need the information to manage it throughout its life. And when its current use ends, you need a clear way to recover it, protect the data and decide what happens next.

Across our eight global warehouses, Egiss connects that journey through deploy, manage and retire. Each stage supports the next, from the first request to a device’s next purpose.

Deploy

Ready for work from day one.

Deployment connects your organisation’s requirements with the moment someone starts using their device.

We source the right technology, receive and check incoming devices, and register them into stock. Our strategic buffer stock model helps align availability with your needs. When a device is required, we configure and prepare it to your specifications, then pack and dispatch it to the right person or location.

The result is a connected process from order to delivery, with the preparation completed before the device reaches the end user.

Egiss technician configuring a row of laptops at the provisioning benches.

Manage

Stay informed throughout the lifecycle.

Once devices are in use, your organisation’s needs continue to change. People move, demand shifts and equipment approaches its next refresh.

Egiss connects asset and service data with your IT systems to support visibility across stock, devices and lifecycle activity. Together with reporting, service coordination and lifecycle planning, that information helps your teams understand what is happening and prepare for what comes next.

You have a clearer basis for deciding what to keep in use, what to redeploy and where a refresh may be needed.

LifecycleOS lifecycle intelligence view showing posture score, recommended refresh and redeployment actions and insights

Retire

Protect data and recover the value that remains.

When a device leaves active use, it still needs a controlled journey.

Egiss coordinates take-back, secure data sanitisation and assessment. Suitable devices can be refurbished and repurposed within your organisation or remarketed to a new owner. Equipment that cannot be reused moves into responsible recycling.

Reporting documents the outcome, helping your teams account for returned assets, understand recovery value and support sustainability reporting. Retirement becomes a planned part of the lifecycle, with a clear decision about what happens to each device next.

Returned laptops stacked beside a barcode scanner and Egiss return boxes, ready for assessment.

LifecycleOS

Connect the work. Inform the next decision.

LifecycleOS is Egiss’s platform for connecting deployment, asset management and retirement in one experience. It brings the everyday work of ordering and returning equipment together with insights that support your next lifecycle decision.

From requests to returns. Connect ordering and return workflows in the same environment. Help the people requesting equipment, arranging returns and overseeing the process follow progress and understand where action is needed.

Understand what your devices are telling you. Signals from device management, digital employee experience (DEX) and CO₂e integrations help build a clearer picture of asset performance, the employee experience and environmental impact. Bring that information into discussions about how long devices should stay in use and what should happen next.

Build the case for your next move. Identify where a targeted refresh could improve the employee experience, which assets could be redeployed and where extending device life makes sense. Use those insights to support business cases that weigh cost, performance and sustainability, then connect the decision with deployment and retirement workflows.

We work with your teams to align LifecycleOS workflows and integrations with your organisation’s systems and requirements.

LifecycleOS asset overview showing refresh candidates, warranty alerts and device health across deploy, manage and retire.

Inside Egiss — questions people ask

Deploy. Manage. Retire. IT as expected.

What should happen around your devices?

Whether you are planning a deployment, improving asset visibility or preparing for a refresh, start with the work your organisation needs to connect. We can help you bring deploy, manage and retire together around your people, systems and locations.