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Egiss is listed as a Representative Vendor in the 2026 GartnerĀ® Market Guide for Managed Device Life Cycle Services.

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Retail

One lifecycle model for stores, offices and distributed retail technology.

Egiss helps retail enterprises deploy, manage and retire workplace, frontline and operational technology through one global standard with local execution.

Named customer proof includes Bestseller and other global enterprises.

Retail technology has to scale across many local environments.

A global retail enterprise may need technology for headquarters, stores, distribution centres, local offices, mobile teams and seasonal operations. The footprint changes constantly, but the business still needs consistent standards, reliable delivery, asset visibility, ITAD and sustainability reporting.

When every market manages technology through its own supplier model, local execution can turn into global complexity.

Common challenges

Where retail lifecycle models fragment.

  • Store, office and logistics technology sit in different supplier models.
  • Local teams buy outside global standards to solve urgent needs.
  • Seasonal demand creates stock and delivery pressure.
  • Device readiness varies across countries and store formats.
  • Asset visibility is weak across distributed endpoints.
  • ITAD and data sanitisation are inconsistent when stores close, move or refresh.
  • Sustainability reporting lacks reliable recovery and recycling data.
  • Procurement lacks global commercial control.
  • IT operations spend time on local escalations and unclear handoffs.

The Egiss approach

Support local retail execution through one governed lifecycle model.

Egiss helps retail enterprises connect sourcing, provisioning, logistics, lifecycle visibility, ITAD, sustainability reporting and commercial accountability. The goal is to keep technology available where the business operates while reducing supplier sprawl and reporting gaps.

  1. Deploy

    Source, configure, provision and deliver technology to stores, offices, logistics sites and users.

  2. Manage

    Support lifecycle visibility, stock, reporting, integrations, service coordination and governance.

  3. Retire

    Recover, sanitise, refurbish, remarket, recycle and report on used assets.

Technology areas in scope

Support for the technology around distributed retail operations.

  • Workplace technology

    Laptops, desktops, mobility devices, accessories and workplace equipment for headquarters, regional offices and support teams.

  • Operational technology

    Store, frontline, logistics and operational devices where availability, refresh timing and local delivery matter.

  • Infrastructure technology

    Servers, storage, networking and related infrastructure sourced through a governed global model.

  • IT asset disposition

    Recovery, data sanitisation, chain-of-custody documentation, refurbishment, remarketing, recycling and reporting.

  • Sustainability and circularity

    Reporting inputs for reuse, recycling, residual value and environmental impact where data and methodology are agreed.

Buyer committee value

Retail buyers need speed without losing control.

  • IT operations

    Reduce local escalations, unclear handoffs and inconsistent readiness across stores, offices and regions.

  • Procurement

    Reduce supplier fragmentation and create clearer commercial governance across countries.

  • CIO and digital workplace

    Support user readiness and consistent technology standards across distributed teams.

  • Retail technology leaders

    Support store and operational technology lifecycle needs without creating a disconnected supplier model.

  • Finance

    Improve visibility into stock, refresh timing, lifecycle cost and recovery value.

  • ESG and compliance

    Strengthen recovery, recycling, sanitisation and sustainability reporting evidence.

Retail scale needs lifecycle proof.

  • 180+ countriesGlobal delivery with local execution
  • 98% on-time deliveryMeasured execution performance
  • +79 NPSCustomer experience measured at scale
  • Blue Stripe GuaranteePrice, quality and delivery as expected
  • Contractual penaltiesA standard part of Egiss contracts
  • EcoVadis GoldSustainability rating
  • BestsellerPublic customer reference

Frequently asked questions

Is your retail technology model built for global control and local speed?

Egiss can help review your current model across countries, stores, offices, suppliers, deployment, stock, ITAD and reporting.