News

Egiss is listed as a Representative Vendor in the 2026 GartnerĀ® Market Guide for Managed Device Life Cycle Services.

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Services

The operational layer behind one global technology lifecycle.

Egiss connects provisioning, logistics, deployment, stock, integrations, reporting, ITAD and lifecycle support so enterprise technology can move from purchase to recovery through one operating model.

Delivery to 180+ countries. 98% on-time delivery. Lifecycle services across Deploy, Manage and Retire.

Services are where global technology strategies succeed or fail.

Buying hardware globally is only part of the work. The harder part is making sure the technology is configured, delivered, visible, governed, supported, recovered and reported across countries.

Services are the operational layer that makes the lifecycle work.

What Services include

Services that support the full lifecycle.

  • Sourcing and procurement support

    Support for enterprise technology buying processes, vendor alignment, commercial logic and approved standards.

  • Configuration and provisioning

    Device configuration, imaging, enrolment, asset tagging, packaging and readiness workflows where agreed.

  • Logistics and local delivery

    Global supply coordination, fulfilment, tracking, local delivery and regional logistics support where in scope.

  • Stock and buffer models

    Stock readiness and buffer planning to reduce reactive buying, onboarding delays and urgent shipments.

  • Integrations and systems alignment

    Alignment with ITSM, ITAM, ERP, procurement, punchout and reporting environments such as ServiceNow, Coupa and SAP Ariba where relevant.

  • Reporting and lifecycle visibility

    Visibility into orders, delivery status, lifecycle events, stock, service coordination, recovery and reporting outputs where data is available.

  • ITAD and end-of-life handling

    Recovery, data sanitisation, chain of custody, refurbishment, remarketing, recycling, residual value reporting and sustainability documentation.

Buyer problem

Disconnected services create disconnected outcomes.

  • Procurement support is separated from provisioning.
  • Logistics is separated from device readiness.
  • Stock is reactive instead of planned.
  • Integrations are handled late or manually.
  • Reporting does not connect order, asset and lifecycle data.
  • ITAD sits outside the lifecycle.
  • Sustainability reporting lacks operational evidence.
  • No single partner owns the service chain.

Egiss approach

Connect services into one operating model.

Egiss helps enterprises connect service layers that are often managed by separate local suppliers. The result is a clearer model for deployment, lifecycle management and retirement.

  1. Deploy

    Sourcing, configuration, provisioning, logistics and delivery.

    Explore Deploy
  2. Manage

    Integrations, reporting, stock, service coordination and governance.

    Explore Manage
  3. Retire

    ITAD, sanitisation, recovery, remarketing, recycling and reporting.

    Explore Retire

The other pillars

Services need hardware, governance and guarantee.

  1. Hardware

    Services turn technology access into ready-to-use equipment and lifecycle activity.

    Explore Hardware
  2. Governance

    Governance keeps service standards, reporting, controls, integrations and escalation paths aligned.

    Explore Governance
  3. Guarantee

    The Blue Stripe Guarantee connects service delivery to contractual assurance around price, quality and delivery.

    Explore the Blue Stripe Guarantee

Services should be measured.

  • 98% on-time delivery
  • Measured order-to-ship performance
  • Measured ship-to-delivery performance
  • +79 NPS
  • Delivery to 180+ countries
  • Blue Stripe GuaranteePrice, quality and delivery
  • SLA alignment
  • Contractual penalties as standard

Frequently asked questions

Which lifecycle services are disconnected today?

Egiss can help map where services create friction across procurement, provisioning, logistics, integrations, stock, ITAD and reporting.