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Egiss is listed as a Representative Vendor in the 2026 Gartner® Market Guide for Managed Device Life Cycle Services.

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Managed Device Lifecycle Services

Managed Device Lifecycle Services for multinational enterprises.

Managed device lifecycle services are outsourced services that help enterprises procure, configure, provision, deliver, manage, refresh and retire workplace technology. Egiss combines these activities with lifecycle visibility, ITAD, sustainability reporting and global governance, giving multinational organisations one operating model with local execution across 180+ countries.

180+ countries. 1.6 million end-users on contract. 98% on-time delivery. +79 NPS.

What managed device lifecycle services include.

The category covers the full life of workplace technology - not a single purchase moment. Each stage connects to the next, and the value is in that connection.

Plan and procure
Egiss capabilityCatalogue governance, sourcing, procurement support and commercial logic.
Buyer outcomeFewer suppliers and clearer control.
Deploy
Egiss capabilityConfiguration, provisioning, staging, logistics and local delivery.
Buyer outcomeDevices arrive ready for work.
Manage
Egiss capabilityAsset visibility, stock, refresh, integrations, reporting and governance.
Buyer outcomeBetter control after the purchase order.
Retire
Egiss capabilityTake-back, data sanitisation, refurbishment, remarketing, recycling and reporting.
Buyer outcomeSecure recovery, value and evidence.

Fit

Who managed device lifecycle services are for.

The category matters most for multinational organisations where device programmes span countries, suppliers and stakeholders.

  • Country-by-country variation

    Supplier, pricing and delivery models differ per country, and no one owns the whole picture.

  • Large, distributed device estates

    Workplace, frontline or operational devices at a scale where manual coordination breaks.

  • Weak lifecycle visibility

    Inconsistent provisioning, unclear asset data and refresh cycles driven by age instead of evidence.

  • ITAD and sustainability requirements

    Retirement needs to be secure, documented and circular - with recovery value and reporting.

  • Multiple buying stakeholders

    IT, procurement, finance, ESG and compliance all need the same lifecycle view to approve.

  • Governance expectations

    Security and control cannot depend on how each country happens to run its own model.

How Egiss differs from other provider models.

Every model below works in the right context. The question is whether it solves the full enterprise lifecycle - across countries, stages and stakeholders - or one part of it.

Local reseller networks
Where it worksLocal availability, local relationships and country-level responsiveness.
Where it may fall shortHard to govern consistently across countries; no single accountable lifecycle owner.
Global VARs
Where it worksBroad hardware reach and established procurement relationships.
Where it may fall shortLifecycle governance, ITAD integration, sustainability reporting and delivery accountability often sit outside the model.
OEM-direct procurement
Where it worksStrong for single-brand standards and direct commercial terms.
Where it may fall shortLimiting when programmes need cross-brand, cross-country and lifecycle-wide execution.
Logistics providers
Where it worksMove and store goods reliably at scale.
Where it may fall shortDo not replace procurement governance, provisioning, lifecycle visibility, ITAD or commercial ownership.
ITAD-only providers
Where it worksSecure disposition and recycling at end of life.
Where it may fall shortDisconnected from deployment and management - retirement stays reactive instead of planned.
Device lifecycle SaaS platforms
Where it worksVisibility, workflows and asset data in software.
Where it may fall shortSoftware alone does not execute delivery, provisioning, recovery or local operations.
Egiss
Where it worksOne accountable managed-service partner connecting procurement, deployment, management, recovery, ITAD, governance and reporting.
Where it may fall shortDesigned for multinational scale - for single-country or single-stage needs, a local model can be simpler.

What Egiss delivers at enterprise scale.

180+
Countries

Global delivery with local execution.

1.6M
End-users on contract

Enterprise scale across contracted programmes.

98%
On-time delivery

Measured execution performance.

+79
NPS

Customer experience measured at scale.

  • Hubs in 8 countriesAcross 5 continents
  • ISO 9001, 14001, 27001 & 45001Certified management systems
  • R2v3 certifiedITAD hub, Denmark
  • EcoVadis GoldSustainability rating
  • 2026 Gartner® Market Guide for Managed Device Life Cycle ServicesEgiss is listed as a Representative Vendor

Customer outcomes

Proof from enterprise lifecycle programmes.

Named references include Tetra Pak, Bestseller, Camfil, Novo Nordisk, Michelin and DSV. Explore the outcome stories behind the model.

Managed device lifecycle services, answered.

The questions enterprise buyers ask when they evaluate the category - answered in plain terms.

Next step

Assess your global device lifecycle model.

Twelve questions across procurement, deployment, management and retirement - and a maturity picture of where your model creates cost, risk or friction.

Egiss is listed as a Representative Vendor in the 2026 Gartner® Market Guide for Managed Device Life Cycle Services. A Representative Vendor listing does not imply endorsement, ranking, recommendation, certification or award. Gartner is a trademark of Gartner, Inc. and/or its affiliates.

Last updated 5 August 2026