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Egiss is listed as a Representative Vendor in the 2026 GartnerĀ® Market Guide for Managed Device Life Cycle Services.

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Customer outcomes

Proof for global technology lifecycle decisions.

Enterprise buyers need more than a promise. They need evidence that global delivery can be measured, governed and repeated across countries.

180+ countries. 1.6 million end-users on contract. 98% on-time delivery. +79 NPS.

The risk is not choosing technology. The risk is choosing an operating model that cannot scale.

Large enterprises already know how to buy hardware. The harder question is whether one partner can manage standards, local execution, provisioning, logistics, integrations, ITAD, reporting and accountability across countries.

Buyers can see where Egiss has relevant operating proof, where claims are measured and where deeper documentation can be reviewed during evaluation.

Measured signals of scale and execution.

180+
Countries

Egiss supports enterprise technology delivery with global reach and local execution.

1.6M
End-users on contract

Egiss supports large multinational programmes where consistency, reporting and governance matter.

98%
On-time delivery

Delivery performance is measured and managed as part of the operating model.

+79
NPS

Customer experience is tracked as a proof point, not treated as a vague satisfaction claim.

Trusted by global enterprises.

  • Tetra Pak
  • Bestseller
  • Camfil
  • Michelin
  • DSV

Outcome themes

The outcomes enterprise buyers usually need to prove.

  • Supplier rationalisation

    Fewer suppliers. Fewer escalations. Better control.

    Reducing supplier sprawl, local exceptions and inconsistent commercial logic across regions.

  • Global standards with local execution

    One standard that works outside headquarters.

    Creating one governed standard while still supporting local requirements, logistics and compliance realities.

  • Workplace technology readiness

    Devices ready for work, not just delivered.

    Improving device availability, provisioning quality, onboarding, refresh planning and employee experience.

  • Systems integration

    Lifecycle data where the enterprise already works.

    Connecting lifecycle workflows to systems such as ServiceNow, SAP Ariba, Coupa and customer reporting environments.

  • ITAD and circularity

    Retirement handled with security, value recovery and documentation.

    Bringing take-back, data sanitisation, refurbishment, remarketing, recycling and reporting into the lifecycle.

  • Acquisition and change support

    A model that can adapt without losing control.

    Supporting companies through M&A, regional expansion, new standards and changing workplace requirements.

Industry-based story patterns

Strong customer proof can still be useful when a story cannot be named.

  • Global manufacturing company

    Moving from fragmented suppliers to a more standardised global workplace technology model. Proof themes: supplier rationalisation, global catalogue governance, SAP Ariba and ServiceNow integration, Autopilot and staging evolution.

  • Global pharma company

    Supporting consistent ordering, provisioning and governance across a regulated global environment. Proof themes: Coupa Catalogue, Coupa PunchOut, hybrid provisioning model, asset tagging and traceability.

  • Global transportation company

    Maintaining IT and OT standards through acquisitions and rapid operational change. Proof themes: repeatable integration model, forecasting and stock readiness, local execution, employee experience consistency.

  • Global industrial manufacturer

    Moving from a single-vendor approach to a more resilient lifecycle model. Proof themes: dual-vendor model, hybrid DaaS and CapEx, ServiceNow-integrated lifecycle data, global ITAD.

  • Enterprise embedding ITAD into the lifecycle

    Turning retirement from a local disposal activity into a governed lifecycle process. Proof themes: data sanitisation, chain of custody, remarketing, recycling, sustainability reporting.

Blue Stripe proof

Accountability is part of the contract.

The Blue Stripe Guarantee supports enterprise buyers who need more than best-effort execution. It gives Egiss customers contractual assurance around price, quality and delivery time, supported by transparent commercial logic, standardised controls, measured performance and SLA alignment.

  • Contractual penalties as standard.
  • Price, quality and delivery guarantees.
  • Measured order-to-ship performance.
  • Measured ship-to-delivery performance.
  • SLA alignment.

Trust and compliance

Review the controls behind the outcomes.

Customer outcomes need to be backed by operating controls, certifications and lifecycle documentation. Egiss proof connects directly to trust, compliance, sustainability and ITAD evidence.

Frequently asked questions

Discuss a similar lifecycle challenge.

If your enterprise is dealing with fragmented suppliers, inconsistent delivery, weak lifecycle visibility or disconnected ITAD, Egiss can help review where a global operating model may reduce risk and friction.